Cancel Order

Cancelling order FAQ

It is possible to cancel your order but there are some things you need to keep in mind if you want to do so.

- You should contact us as soon as possible to let us know that you want to cancel to make the process easier.

- No fee will be charged to your account if you cancel within 24 hours of the payment being processed.

- If you get in touch after 24 hours prior to your payment being processed, you will be charged with a 5% fee.

- Orders cannot be cancelled if they have been dispatched or customized for you in any way.

- If you return any hair extensions without letting us know or contacting us first, we cannot repair them or give you a refund.