Cancel OrderCancelling order FAQ
It is possible to cancel your order but there are some things you need to keep in mind if you want to do so.
- You should contact us as soon as possible to let us know that you want to cancel to make the process easier.
- No fee will be charged to your account if you cancel within 24 hours of the payment being processed.
- If you get in touch after 24 hours prior to your payment being processed, you will be charged with a 5% fee.
- Orders cannot be cancelled if they have been dispatched or customized for you in any way.
- If you return any hair extensions without letting us know or contacting us first, we cannot repair them or give you a refund.